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Privacy Policy

Privacy Policy for Alpine Color Craft LLC

At Alpine Color Craft LLC, we value your privacy and are committed to protecting your personal data in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and other relevant U.S. regulations.
 

1. Data Controller
Alpine Color Craft LLC
Contact Email: privacy@alpinecolorcraft.com

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2. Personal Data We Collect

When you complete our form to request a free estimate or contact us through our website, we may collect the following information:

  • First and last name

  • Phone number

  • Email address

  • Property address (if provided)

  • Any additional information you voluntarily submit
     

3. Purpose of Data Processing

We use your personal information to:

  • Respond to your estimate requests and service inquiries

  • Contact you by phone, email, or text message regarding your project

  • Provide quotes, service updates, invoices, and follow-up communications

  • Process payments made by check and maintain accounting records

  • Send promotional or marketing communications (only with your consent)

  • Improve our services, website functionality, and overall customer experience

  • Showcase completed projects, before-and-after images, testimonials, and related marketing materials (without publishing personal contact information unless explicitly authorized)
     

4. Marketing & Promotional Use

By submitting your information, you acknowledge that Alpine Color Craft may use non-sensitive project details, before-and-after images, and customer testimonials for marketing purposes, including on our website, social media platforms, and advertising materials.

We will not publish personal contact information without explicit consent.

You may opt out of marketing communications at any time.
 

5. Legal Basis

The processing of your personal data is based on your explicit consent when submitting a form or agreeing to receive communications.
 

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide requested services

  • Maintain business and customer relationship records

  • Comply with applicable legal, tax, and accounting obligations

  • Support legitimate marketing and business operations

Billing, invoice, and payment records (including check payments) may be retained as required by applicable tax and accounting laws.
 

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: privacy@alpinecolorcraft.com
 

8. Data Sharing

We do not sell your personal data. We may share information with trusted service providers (such as CRM systems, email marketing platforms, or payment processors) solely to operate our business and provide services, under strict confidentiality obligations.
 

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
 

10. Policy Updates

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date.

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